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Store Policies
Please Let us know if
you have any questions in regards to our store and return policies below:
Welcome to Rez Candles Company
(THE "SITE"). Please read these terms of use carefully before using this site.
your use of this site is expressly conditioned upon your acceptance of the
following terms of use. By using this site, you signify your assent to
these terms of use. If you do not agree with any part of the following
terms of use, you should not use this site or purchase any products. In
addition, when using particular features and services on the site, you will be
subject to any posted guidelines and rules applicable to such features and
services, all of which are incorporated by reference.
If the
customer has made an address error, the customer is
responsible for the additional shipping or address correction fee if we are
billed from the shipping carrier.
Limitation of
LiabilityIN NO EVENT WILL Rez Candles
Company BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES FOR USE OF THIS SITE OR ANY OTHER
HYPERLINKED WEB SITES INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR REVENUES,
COSTS OF REPLACEMENT, BUSINESS INTERRUPTIONS, LOSS OF DATA OR DAMAGES RESULTING
FROM USE OF OR RELIANCE ON THE INFORMATION PRESENT.In some
jurisdictions, limitations of liability are not permitted. In such
jurisdictions, the foregoing limitations on liability may not apply to you.
Revisions: Rez Candles Company may terminate, change, suspend or discontinue any
aspect of this Web site, including the availability of any features of the Web
site, at any time and without notice. Rez Candles Company also reserves the
right, at its sole discretion, to change, modify, add or remove any portion of
these terms in whole or in part, at any time and without notice. Rez Candles
Company may terminate the authorization, rights and license given above at any
time and without notice. Your continued use of this Web site after any changes
to these terms are posted will be considered acceptance of those changes.
Rez Candles Company SHALL HAVE NO
LIABILITY AS A PUBLISHER OF INFORMATION OR RESELLER OF ANY PRODUCTS OR VENDOR
SERVICES, INCLUDING, WITHOUT LIMITATION, ANY LIABILITY FOR DEFECTIVE PRODUCTS.
WE ARE NOT RESPONSIBLE FOR DEFECTIVE MERCHANDISE FROM INDEPENDENT MANUFACTURERS.
Remember burning candles safely is
your responsibility. We are not responsible for any misuse of our product.
Rez Candles Company shall not be
responsible for any injuries, damages or losses of any kind due to your use of
any product purchased from Rez Candles Company.
Your purchase from Rez Candles
Company signifies your acceptance of the aforementioned information and
policies.
We endeavor to present the most recent, most
accurate, and most reliable information on our Web site at all times. However,
there may be occasions when some of the information featured on our Web site may
contain incomplete data, typographical errors, or inaccuracies. Errors are
wholly unintentional and we apologize if erroneous information is reflected in
price, or availability of goods or services. We present our content "as is" and
make no claims to its accuracy, either expressed or implied. We reserve the
right to amend errors or to update information at any time without prior notice.
Refund Policy
We offer a full guarantee of our products. If
you are not satisfied with your purchase simply return the products (customer is
responsible for return shipping) along with the reason for return within 14 days
of purchase. We will offer your choice of a like (equal value - i.e. same
product but different scent) merchandise exchange (shipping is additional) or a
refund. Shipping is never refundable under any circumstances. If product is
received damaged by the customer, Shipping may be refunded if the shipping
carrier excepts fault. Please keep all packing material as well for shipping
carrier inspection. If product is returned for a non defective reason, a 15%
restocking fee may be assessed .
Returned products MUST BE packed securely or a
refund / exchange will not be issued. You may want to insure your return.
We cannot be responsible for lost or misdirected returns. /font>
Products may not be returned if more than 25% of the
product has been used. Our address can to return can be viewed on our contact
page.
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